We believe that we owe our longevity and successto the following:
We always seek high profile sites where we have the opportunity to attract an important share of trend-setters.
The design and décor of our restaurants play an essential role in our success.
We use only the freshest and finest ingredients. We hire trained and skilled chefs. Our menus reflect the taste of customers.
We are committed to delivering attentive and professional customer service through experienced, well-trained and courteous staff.
High quality food at moderate prices is part of our strategy.
Our expertise lies in helping new comers to the restaurant business put in place a viable organization. From creating restaurant concepts and menus, to hiring and training kitchen staff, front of house management and server team, we provide entrepreneurs with the customer service knowledge, mechanics and strategies they need to be Successful in running their day-to-day operations.
Within the Ghia Group, our employees at all levels benefit From a range of training programs provided to help them Improve their skills. These programs cover a variety of topics including dealing with guests, managing people, staffing, organizing, preparing and handling food and
drink and many other facets of restaurant management and operations.
SUPPORT TO FRANCHISEES
Our goal is to create with franchisees partnerships for mutual success. To this end, we have developed a comprehensive franchise program that includes:
• Business plan
• Financial projections
• Organizational structure
• Supervisory program
• Operations manual
• Training program
• Support program
• Standardized Procedures and forms
Although our motto is « quality rather than quantity », we Expect to continue to grow through:
• Develop new trend-setting concepts in line withConsumers needs.
• Continue franchising activities to keep up with the demand
The Management Team develops the concept of each restaurant, oversees the day-to-day operations, as well as regulates the food, personnel and quality standards of all
restaurants. It is composed of:
Jean-Claude Ghosn / Partner - General Manager
Steeve Attieh / Managing Partner
Qualified team of executives in different departements:
Operations,Marketing IT, purchasing, cost center, finance, HR,Etc.